Thank you for purchasing digital downloadable products from ZEEVI. As these products are intangible and instantly accessible, we do not offer refunds or exchanges for any digital downloadable products purchased from our website (www.zeevi.in). By making a purchase, you agree to the terms of this non-refund policy.

1. Digital Products Eligible for Non-Refund: All digital downloadable products, including but not limited to e-books, software, digital templates, audio files, video files, and any other electronically delivered content, are not eligible for refunds.
2. Instant Access and Download: Upon completing your purchase, you will gain instant access to the digital downloadable products. Due to the immediate nature of access, the purchase becomes non-refundable once the download link or access is provided.
3. Quality Assurance: We strive to provide high-quality digital products that meet your expectations. Before making a purchase, we encourage you to review the product descriptions and specifications to ensure it aligns with your needs.

7 Days Refund Policy for Physical Products:

We want to ensure your complete satisfaction with our physical products. If you have purchased a physical product from ZEEVI (www.zeevi.in) and are not entirely satisfied with your purchase, you may be eligible for a refund within seven (7) days from the date of delivery. Please read the following terms and conditions regarding our refund policy for physical products:

1. Eligibility for Refund: To be eligible for a refund, the physical product must be returned to us in its original condition, unopened, and undamaged. The product must be accompanied by the original packaging, receipt, and any other accessories that were included with the purchase.
2. Return Shipping Costs: You are responsible for the cost of returning the product to us. The product must be shipped using a traceable and insured shipping method to ensure its safe return.
3. Inspection and Processing: Once we receive the returned product, we will inspect it to ensure that it meets the refund eligibility criteria mentioned above. If the product is deemed eligible for a refund, we will process the refund within a reasonable time frame.
4. Refund Method: Refunds for eligible physical products will be issued to the original form of payment used during the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider’s processing times.
5. Non-Refundable Items: Certain items, such as perishable goods, personalized items, or products specified as non-returnable, are not eligible for a refund.
6. Damaged or Defective Products: If you receive a damaged or defective physical product, please contact our customer support at [email protected] immediately, and we will work with you to address the issue and arrange for a replacement or refund.

Please contact our customer support at [email protected] to initiate the refund process for eligible physical products or if you have any questions regarding our refund policy.

Note: This refund policy applies only to physical products and does not cover digital downloadable products, as stated in our non-refund policy for digital products.

By making a purchase from ZEEVI (www.zeevi.in), you acknowledge and agree to the terms and conditions of the respective refund policies for digital downloadable and physical products.

Return Policy for Physical Products:

We want to ensure your complete satisfaction with our physical products. If you have purchased a physical product from ZEEVI (www.zeevi.in) and are not entirely satisfied with your purchase, you may be eligible for a return within seven (7) days from the date of delivery. Please read the following terms and conditions regarding our return policy for physical products:

1. Eligibility for Return: To be eligible for a return, the physical product must meet the following criteria:
   • The product must be unused, in its original condition, unopened, and undamaged.
   • The product must be accompanied by the original packaging, receipt, and any other accessories that were included with the purchase.
2. Return Process: To initiate a return, please contact our customer support at [email protected] within seven (7) days of receiving the product. Our customer support team will guide you through the return process and provide you with the necessary instructions.
3. Return Shipping Costs: You are responsible for the cost of returning the product to us. The product must be shipped using a traceable and insured shipping method to ensure its safe return.
4. Inspection and Processing: Once we receive the returned product, we will inspect it to ensure that it meets the return eligibility criteria mentioned above. If the product is deemed eligible for a return, we will process the return within a reasonable time frame.
5. Refund or Exchange: Upon successful completion of the return process, you may choose to receive a refund for the product’s purchase price or opt for an exchange with an alternative product of equal value, subject to availability.
6. Non-Returnable Items: Certain items, such as perishable goods, personalized items, or products specified as non-returnable, are not eligible for a return.
7. Damaged or Defective Products: If you receive a damaged or defective physical product, please contact our customer support at [email protected] immediately, and we will work with you to address the issue and arrange for a replacement or refund.

Please contact our customer support at [email protected] to initiate the return process for eligible physical products or if you have any questions regarding our return policy.

By making a purchase from ZEEVI (www.zeevi.in), you acknowledge and agree to the terms and conditions of the return policy for physical products.